PRIVACY POLICY
A LEGAL DISCLAIMER
This Privacy Policy explains how Smateom Ltd (“Company”, “we”, “our”, “us”) collects, uses, and protects your personal data when you use our website www.smateom.com (“Website”).
We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
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Data Controller: Smateom Ltd
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Registered in the UK
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Contact email: hello@smateom.com
If you have questions about this Privacy Policy or how we process your data, you can contact us at the email above. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
Data We Collect
We may collect:
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Information you provide directly: name, email, contact details, preferences, messages sent via forms.
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Technical data: IP address, browser type, operating system, referring site, access times.
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Cookies and usage data: see Section 7.
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Marketing preferences: if you opt-in to newsletters or communications.
We do not knowingly collect data from children under the age of 13 without parental or guardian consent.
A LEGAL DISCLAIMER
Legal Basis for Processing
We process data on the following legal bases:
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Consent – e.g., for optional cookies or marketing communications.
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Contractual necessity – to provide requested services.
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Legal obligation – to comply with the law.
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Legitimate interest – to operate and improve the Website, provided your rights are not overridden.
Children’s Personal Information
We do not knowingly collect personal information from children under the age of 13 in the UK without parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at hello@smateom.com, and we will take steps to delete such information.
If you are located in the European Economic Area (EEA), please note that the minimum age for valid consent may be up to 16, depending on your country’s law.
How We Use Your Data
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To provide and maintain our services.
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To respond to inquiries.
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To send marketing communications if you opted in.
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To improve Website performance and functionality.
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To comply with legal obligations.
A LEGAL DISCLAIMER
Data Retention
We retain data only as long as necessary for the purposes described, or as required by law. Data no longer needed will be securely deleted or anonymised.
Your Rights
You have the right to:
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Access your data.
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Correct inaccurate data.
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Request deletion.
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Restrict processing.
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Port your data.
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Object to processing (including marketing).
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Not be subject to automated decision-making.
To exercise these rights, contact us at hello@smateom.com.
A LEGAL DISCLAIMER
Cookies and Tracking (Cookie Policy)
Our Website uses cookies.
Essential cookies (always active, no consent required):
These are necessary for the Website to function. Wix sets the following essential cookies:
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XSRF-TOKEN – security.
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hs – security.
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svSession – identifies unique visitors and tracks sessions.
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SSR-caching – caching indicator.
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smSession – identifies logged-in members.
Optional cookies (require your consent):
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Analytics cookies – e.g., Google Analytics, to measure and improve Website performance.
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Marketing cookies – e.g., Facebook Pixel, to deliver targeted advertising.
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Functional cookies – to enhance Website features.
You can accept or refuse optional cookies via the banner or your browser settings. Disabling cookies may affect certain functionality.
A LEGAL DISCLAIMER
Third-Party Services
If we use third-party tools (e.g., Google Analytics, Facebook Pixel), these may process data outside the UK. In such cases, we ensure adequate safeguards (Standard Contractual Clauses, adequacy decisions).
We do not sell your personal data.
Data Disclosure
We may share data:
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With service providers working on our behalf.
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To comply with the law.
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In case of a merger, acquisition, or sale of assets.
A LEGAL DISCLAIMER
External Links
Our Website may contain links to other sites. We are not responsible for their privacy practices.
Changes to this Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. If material changes are made, we will provide clear notice.
A LEGAL DISCLAIMER
Contact Us
If you have questions, requests, or complaints:
Smateom Ltd
Email: hello@smateom.com
If you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO).